360 Solutions

About Us | Contact Us | Sitemap | Search

Home

Software

Solutions

Industries

Customers

Events

Delivering optimum value and cost-effective results, 360 Solutions provides integrated software solutions to enhance business efficiency and maximize profitability for your organization. Leverage our strategic expertise and extensive offering of technologies including Business Intelligence Solution, Enterprise Content and Process Management, On-Demand Customer Experience Suite, Back Office Solutions and more – to gain a 360° market advantage that propels your business ahead of competition.

Product Highlights

RightNow
Industry leading cloud-based Customer Experience Management solution serving more than 1,900 organizations and 7 million consumers daily.

OnBase
Award-winning Enterprise Document & Process Management solution used by over 8,000 customers globally and voted by Gartner as the top leader in the Enterprise CMS Magic Quadrant.

Solution Highlights

Business Intelligence Solution
QlikView changes everything by delivering a consumer app BI experience. Putting the business user in total control, there is no waiting for outdated reports, and no more guessing. Just fast answers to the most critical business questions.

The QlikView In-Memory Advantage
QlikView's unique, patented in-memory associative technology virtually eliminates problems and complexity plaguing traditional disk-based business intelligence tools - an inability to rapidly create analyses, slow access to limited data and data sources, and reliance on IT to create and change analysis.

Business Content Management
OnBase Business Content Management solution empowers companies to consolidate all organizational content, making it possible to share and locate files easily and efficiently.

Business Process Automation
OnBase Business Process Automation solution helps organizations to reduce manual processes and increase productivity, dramatically lowering costs and boosting employee and customer satisfaction.

Records Management
OnBase Records Management enables organizations to fully define documents and records policies and ensure that these policies are carried out correctly.

Web Experience Management
RightNow Web Experience provides a branded online customer experience that gives your customers reliable and consistent 24/7 access to self-service, or seamlessly transition to agent-assisted channels.

Social Experience Management
RightNow Social Experience allows you to enter into social web conversations to strengthen brand loyalty, get closer to your customers, and capture innovative ideas.

Contact Center Experience Management
RightNow Contact Center Experience delivers exceptional phone and multi-channel experiences to your customers while increasing agent productivity and lowering contact center costs.

Featured Customers

ING Lease
OnBase enables ING Lease to support compliance and business initiatives while significantly reducing costly file storage through E-forms.

Sony Online Entertainment
RightNow helps Sony Online Entertainment achieve and maintain leadership in rapidly evolving MMO gaming market.